Shipping & Payment Info

Shipping Policy
Thank you for visiting and shopping at PatchouliJoesBooks.com! Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2-3 business days. Orders are generally not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Costs shown are estimates or starting costs and may vary based on size and weight of the item ordered.

Shipping rates are based on prevailing USPS shipping rates and are subject to change.

We generally offer the following shipping options:

 

 

Shipment method

Estimated delivery time

USPS Media Mail

7-10 business days

USPS First Class 

3-7 business days

USPS Priority Mail

1-3 business days

Priority Mail Express

Overnight*

* Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses
Patchouli Joe’s Books & Indulgences ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Patchouli Joe’s Books & Indulgences is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Patchouli Joe’s Books & Indulgences is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside the United States but if you are outside the US and would like to make an order, please contact us at Contact@PatchouliJoesBooks.com and we’ll try to find a way!

Returns Policy
Our Returns Policy provides detailed information about options and procedures for returning your order.